We understand that sometimes you may not be able to make it to your scheduled session due to unexpected events. Because your tutor has committed that allotted amount of time to you, we highly encourage you to message your tutor to see if there is a time that works for the both of you to reschedule.
Nothing is worse than waiting for a student to show up for an ahead of time booking and then not having them show up.
If you do need to cancel, please review our full cancellation policy here.
If you miss a scheduled tutoring session without cancelling in advance, your account will be charged for the duration of the scheduled session up to 1 hour at the per minute rate of your current tutoring plan.