When I start an instant session, how am I charged?

When you start an instant session with an available tutor there is a 5 minute grace period to allow both the tutor and student to determine if it is a good fit. Sessions that do not last longer than the grace period of 5 minutes are not considered for payment. Once this grace period has passed there is a 15 minute minimum payment, so if you complete a session between 5 and 15 minutes in length you will be charged for 15 minutes of tutoring. After that, charges are calculated per minute in the classroom.

If you are using a package other than our pay-as-you-go plan, we recommend double checking the remaining time in your account before entering the classroom to ensure you have enough time to cover the information you desire during your session.

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